Help CenterLast updated: October 2026

Frequently Asked Questions

Everything you need to know about booking, ingredients, payments, and in-home hygiene.

Who provides the ingredients?

You choose! You can provide ingredients from your own pantry and fridge (ideal for reducing food waste and keeping costs low), or you can request that the cook shops for farm-fresh ingredients on the way for an itemized receipt reimbursement.

Do I need professional kitchen equipment?

Not at all. Standard residential Danish kitchens with a functioning stove (induction or gas), oven, basic pots, pans, and running hot water are completely sufficient. Cooks bring their own chef knives and specialized spice kit.

How does payment work?

Payments are securely processed via Stripe (MobilePay, Visa, Mastercard). Funds are held in escrow and only released to the cook after the cooking session is completed to your satisfaction.

What is your food waste promise?

MealMake's AI Fridge Scanner helps identify overlooked vegetables, proteins, and dairy before they expire. On average, our households save 180 DKK weekly by cooking with pantry surplus.

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